Text Based Ticketing System
Web Application
Introducing a one of a kind support system to ease up your tasks within a reach of your fingertips. Request support through a SMS message and we will get back to you ASAP with a ticket ID. It's that simple. No more, legnthy email threads, seperate applications or any other extra work. Just send a text message and we will take care of the rest for you.
Having IT support has never been easier!
Project Details
Text-based ticketing system is a system that allows users to create and manage support tickets through text-based communication channels, such as SMS, email, or messaging apps. This type of system is particularly useful for providing customer support in a convenient and accessible way.
Features:
Get support anywhere anytime
eLife associates are always available to help you with your tech support needs.
Updates via text or web
Updates will be sent to you via text or you can view the progress on our user-friendly eLife webportal.
User-friendly and intuitive system
Our newly designed web portal has a simple but effective user interface. You can easily accessyour tickets in progress as well as your messages and projects.
Technologies:
- Node JS
- Sails JS
- Vue JS
- Nunjucks
- Mongo DB
Client:
eLife America Product
Ready to take IT
to the next level?
Engage with us today!
A specialist will reach you after analyzing the requirement.
If required we can sign an NDA to ensure that it’s confidential.
Then we will send a project proposal with an estimation.
